How tall is the grass at your festival? Seems like an odd question to ask, but with each quarter of an inch grass grows, so grows a festival’s liability. Grass height can and does impact the safety of festival goers,…
So what happens when the guy who is overseeing your event’s site (city park or venue), doesn’t make the time to meet with the volunteer coordinator? The worse case scenario is all the volunteer floaters are shifted to his needs.…
Imagine this. Something occurring in the middle of the Pacific Ocean can affect your festival. And that something is El Niño with its warm ocean waters and surface level winds. According to a National Weather Service blog, this phenomenon has…
In its early years, the local community festival was a huge success. The crowds were big, volunteers readily signed on, sponsors waited in line and the event raised enough to cover its costs and then some. Excess funds were donated…
To better understand what your customers are experiencing, put yourself in their shoes during the event. The event organizer should ask team members to: → Walk the perimeter of the venue or stand in the back of the park →…
If your event is like many others operating on a shoestring budget, paying for overnight security can be a luxury, as well as a necessity. A concession vendor’s contract should clearly state their equipment (especially those items left overnight) is…
In interviewing security companies, ask how frequently their personnel make routine walk-thrus. If they respond, “every hour or half-hour” that’s the wrong answer. The frequency is not the issue, it’s that it’s done at the same time. Predictable behavior is…
Waitlists are a wonderful way to keep an event or activity full. They are geared toward events with a fixed inventory of seats, slots, bunks or a maximum number – say per instructor or per tour guide…things with limited capacity.…
Perhaps not everyone has had this experience, but there are some events where crowds build before the doors open. New Year’s Eve parties are a perfect example, especially those where hors d’oeuvres, an open bar and buffet dinners are included.…